Training Module (For Technicians) : CSE Support

Training Module (For Technicians)

Modified on: Wed, 4 Mar, 2020 at 9:38 AM

Training Module Name: P0002. Freshdesk Agent Fundamentals

Training Module Link: https://academy.freshworks.com/

Guideline:

1. Please click the link above

2. Create a Freshdesk Academy account if you haven't done before

3. Search the module name in the Catalog

4. Complete the online interactive training module

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